At MyChildApp.com, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be occasions when you may need to return items. Please read our return policy carefully to facilitate a smooth and hassle-free return process.

1. Returns Eligibility:

• We accept returns for products purchased directly from MyChildApp.com only.
• Items must be unused, unworn, and in their original condition with all tags attached.
• Returns must be initiated within 30 days of the delivery date.

2. Non-Returnable Items:

• Personalized or customized items.
• Items marked as final sale or clearance.
• Products that have been used, washed, or altered in any way.

3. Return Process:

• To initiate a return, please contact our customer service team at [contact email/phone number].
• Provide your order number, the item(s) you wish to return, and the reason for the return.
• Once your return request is approved, you will receive detailed instructions on how to return the item(s).

4. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
• We recommend using a trackable shipping method to ensure the safe return of your items.

5. Refunds:

• Refunds will be processed to the original form of payment within 2-5 business days of receiving the returned item(s).
• Please note that shipping fees are non-refundable unless the return is due to a mistake on our part.

6. Exchange Policy:

• We do not offer direct exchanges. If you wish to exchange an item, please follow the return process for a refund and place a new order for the desired item.

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for assistance. We will work to resolve the issue promptly.

8. International Returns:

• For international returns, please contact our customer service team for further instructions and assistance.

9. Policy Updates:

• MyChildApp.com reserves the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By purchasing MyChildApp.com, you agree to abide by the terms and conditions outlined in this return policy.

If you have any questions or concerns regarding our return policy, please don’t hesitate to contact us. We are here to assist you and ensure your shopping experience with us is enjoyable and stress-free.

Thank you for choosing MyChildApp.com!